Shipping Policy
At Avunae, we're committed to delivering your order as quickly and smoothly as possible.
Order Processing
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Orders are processed within 1–2 business days.
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times are:
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International: 7–12 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can follow your package's journey.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are unable to guarantee replacement or refunds for orders shipped to an incorrect address provided at checkout.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Delays
While we strive to meet the estimated delivery times, occasional shipping delays may occur that are outside of our control. We appreciate your patience and understanding.
Need Help?
If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.